{"id":46,"date":"2026-04-17T13:58:41","date_gmt":"2026-04-17T13:58:41","guid":{"rendered":"https:\/\/revdcoaching.ca\/?page_id=46"},"modified":"2026-04-17T16:04:10","modified_gmt":"2026-04-17T16:04:10","slug":"secret-shopper","status":"publish","type":"page","link":"https:\/\/revdcoaching.ca\/?page_id=46","title":{"rendered":"Secret Shopper"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-contrast-color has-accent-1-background-color has-text-color has-background has-link-color wp-elements-2ec84c03ee39aa1a0a05e1729dc95aef has-global-padding is-layout-constrained wp-container-core-group-is-layout-23b1a4dc wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-group alignwide is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-b585a4aa wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-layout-flex wp-container-core-group-is-layout-7a92790e wp-block-group-is-layout-flex\"><div class=\"is-default-size wp-block-site-logo\"><a href=\"https:\/\/revdcoaching.ca\/\" class=\"custom-logo-link\" rel=\"home\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/revdcoaching.ca\/wp-content\/uploads\/2025\/03\/logo.jpeg\" class=\"custom-logo\" alt=\"revdcoaching.ca\" srcset=\"https:\/\/revdcoaching.ca\/wp-content\/uploads\/2025\/03\/logo.jpeg 1024w, https:\/\/revdcoaching.ca\/wp-content\/uploads\/2025\/03\/logo-300x300.jpeg 300w, https:\/\/revdcoaching.ca\/wp-content\/uploads\/2025\/03\/logo-150x150.jpeg 150w, https:\/\/revdcoaching.ca\/wp-content\/uploads\/2025\/03\/logo-768x768.jpeg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div>\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-30a70405 wp-block-group-is-layout-flex\"><h1 class=\"has-link-color wp-elements-d6202aa7d337f2ce08aedc8ed261a84e wp-block-site-title\"><a href=\"https:\/\/revdcoaching.ca\" target=\"_self\" rel=\"home\">revdcoaching.ca<\/a><\/h1>\n\n<p class=\"wp-block-site-tagline has-small-font-size\">from fed up to rev&#039;d up.<\/p><\/div>\n<\/div>\n\n\n<nav class=\"has-small-font-size is-responsive items-justified-right wp-block-navigation is-content-justification-right is-layout-flex wp-container-core-navigation-is-layout-f665d2b5 wp-block-navigation-is-layout-flex\" aria-label=\"Navigation\" \n\t\t data-wp-interactive=\"core\/navigation\" data-wp-context='{\"overlayOpenedBy\":{\"click\":false,\"hover\":false,\"focus\":false},\"type\":\"overlay\",\"roleAttribute\":\"\",\"ariaLabel\":\"Menu\"}'><button aria-haspopup=\"dialog\" aria-label=\"Open menu\" class=\"wp-block-navigation__responsive-container-open\" \n\t\t\t\tdata-wp-on--click=\"actions.openMenuOnClick\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t><svg width=\"24\" height=\"24\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7.5h16v1.5H4z\"><\/path><path d=\"M4 15h16v1.5H4z\"><\/path><\/svg><\/button>\n\t\t\t\t<div class=\"wp-block-navigation__responsive-container\"  id=\"modal-1\" \n\t\t\t\tdata-wp-class--has-modal-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-class--is-menu-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-watch=\"callbacks.initMenu\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t\tdata-wp-on--focusout=\"actions.handleMenuFocusout\"\n\t\t\t\ttabindex=\"-1\"\n\t\t\t>\n\t\t\t\t\t<div class=\"wp-block-navigation__responsive-close\" tabindex=\"-1\">\n\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-dialog\" \n\t\t\t\tdata-wp-bind--aria-modal=\"state.ariaModal\"\n\t\t\t\tdata-wp-bind--aria-label=\"state.ariaLabel\"\n\t\t\t\tdata-wp-bind--role=\"state.roleAttribute\"\n\t\t\t>\n\t\t\t\t\t\t\t<button aria-label=\"Close menu\" class=\"wp-block-navigation__responsive-container-close\" \n\t\t\t\tdata-wp-on--click=\"actions.closeMenuOnClick\"\n\t\t\t><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m13.06 12 6.47-6.47-1.06-1.06L12 10.94 5.53 4.47 4.47 5.53 10.94 12l-6.47 6.47 1.06 1.06L12 13.06l6.47 6.47 1.06-1.06L13.06 12Z\"><\/path><\/svg><\/button>\n\t\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-container-content\" \n\t\t\t\tdata-wp-watch=\"callbacks.focusFirstElement\"\n\t\t\t id=\"modal-1-content\">\n\t\t\t\t\t\t\t\t<ul class=\"wp-block-navigation__container has-small-font-size is-responsive items-justified-right wp-block-navigation has-small-font-size\"><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/revdcoaching.ca\/\"><span class=\"wp-block-navigation-item__label\">Financial Coaching<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/revdcoaching.ca\/?page_id=46\"><span class=\"wp-block-navigation-item__label\">Secret Shopper<\/span><\/a><\/li><\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/nav><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-section-5 has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-section-5--2\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-7ee84d44 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1707\" height=\"2560\" src=\"https:\/\/revdcoaching.ca\/wp-content\/uploads\/2026\/04\/pexels-james-collington-2147687246-30793424-scaled.jpg\" alt=\"\" class=\"wp-image-48\" style=\"aspect-ratio:1;object-fit:cover\" srcset=\"https:\/\/revdcoaching.ca\/wp-content\/uploads\/2026\/04\/pexels-james-collington-2147687246-30793424-scaled.jpg 1707w, https:\/\/revdcoaching.ca\/wp-content\/uploads\/2026\/04\/pexels-james-collington-2147687246-30793424-200x300.jpg 200w, https:\/\/revdcoaching.ca\/wp-content\/uploads\/2026\/04\/pexels-james-collington-2147687246-30793424-683x1024.jpg 683w, https:\/\/revdcoaching.ca\/wp-content\/uploads\/2026\/04\/pexels-james-collington-2147687246-30793424-768x1152.jpg 768w, https:\/\/revdcoaching.ca\/wp-content\/uploads\/2026\/04\/pexels-james-collington-2147687246-30793424-1024x1536.jpg 1024w, https:\/\/revdcoaching.ca\/wp-content\/uploads\/2026\/04\/pexels-james-collington-2147687246-30793424-1365x2048.jpg 1365w\" sizes=\"auto, (max-width: 1707px) 100vw, 1707px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h1 class=\"wp-block-heading has-x-large-font-size\">Secret Thrifter Experience<\/h1>\n\n\n\n<p class=\"has-medium-font-size\"><\/p>\n\n\n\n<p>Want to know what customers think of your thrift store? Are you doing the things that make me want to donate and become a regular shopper?<\/p>\n\n\n\n<p>The Secret Thrifter Experience will help you discover what impression people have of your store and what barriers you have to converting people to being part of your community.<\/p>\n\n\n\n<p>We will measure and report on 5 key areas: <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Donor Experience<\/li>\n\n\n\n<li>Shopping Experience&nbsp;<\/li>\n\n\n\n<li>Checkout Experience&nbsp;<\/li>\n\n\n\n<li>Overall Environment&nbsp;<\/li>\n\n\n\n<li>Customer Service<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-section-2 has-accent-5-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-section-2--3\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-643ced6b wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"819\" height=\"1024\" src=\"https:\/\/revdcoaching.ca\/wp-content\/uploads\/2026\/04\/9.20b.ps_Post_BLNK-819x1024.jpg\" alt=\"\" class=\"wp-image-47\" srcset=\"https:\/\/revdcoaching.ca\/wp-content\/uploads\/2026\/04\/9.20b.ps_Post_BLNK-819x1024.jpg 819w, https:\/\/revdcoaching.ca\/wp-content\/uploads\/2026\/04\/9.20b.ps_Post_BLNK-240x300.jpg 240w, https:\/\/revdcoaching.ca\/wp-content\/uploads\/2026\/04\/9.20b.ps_Post_BLNK-768x960.jpg 768w, https:\/\/revdcoaching.ca\/wp-content\/uploads\/2026\/04\/9.20b.ps_Post_BLNK-1229x1536.jpg 1229w, https:\/\/revdcoaching.ca\/wp-content\/uploads\/2026\/04\/9.20b.ps_Post_BLNK-1638x2048.jpg 1638w, https:\/\/revdcoaching.ca\/wp-content\/uploads\/2026\/04\/9.20b.ps_Post_BLNK.jpg 2000w\" sizes=\"auto, (max-width: 819px) 100vw, 819px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-119bc444 wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<h1 class=\"wp-block-heading has-x-large-font-size\">Secret Worshipper Experience<\/h1>\n\n\n\n<p>Want to know how your church feels for outsiders? If it&#8217;s truly welcoming? <\/p>\n\n\n\n<p>The Secret Worshipper Experience will help  you discover why more new people aren&#8217;t sticking around and what &#8220;backdoors&#8221; they might be leaving through. <\/p>\n\n\n\n<p>We will measure and report on 5 key areas: <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>First Impressions &#8211; From Street to Seat<\/li>\n\n\n\n<li>Hospitality and Guest Services<\/li>\n\n\n\n<li>Ministry Environment<\/li>\n\n\n\n<li>Service Flow <\/li>\n\n\n\n<li>Follow-Up <\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-section-5 has-accent-1-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-section-5--4\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-7ee84d44 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<!-- Calendly inline widget begin -->\n<div class=\"calendly-inline-widget\" data-url=\"https:\/\/calendly.com\/dylan-revdcoaching\/60min\" style=\"min-width:320px;height:700px;\"><\/div>\n<script type=\"text\/javascript\" src=\"https:\/\/assets.calendly.com\/assets\/external\/widget.js\" async><\/script>\n<!-- Calendly inline widget end -->\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Secret Thrifter Experience Want to know what customers think of your thrift store? Are you doing the things that make me want to donate and become a regular shopper? The Secret Thrifter Experience will help you discover what impression people have of your store and what barriers you have to converting people to being part [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-46","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/revdcoaching.ca\/index.php?rest_route=\/wp\/v2\/pages\/46","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/revdcoaching.ca\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/revdcoaching.ca\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/revdcoaching.ca\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/revdcoaching.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=46"}],"version-history":[{"count":16,"href":"https:\/\/revdcoaching.ca\/index.php?rest_route=\/wp\/v2\/pages\/46\/revisions"}],"predecessor-version":[{"id":96,"href":"https:\/\/revdcoaching.ca\/index.php?rest_route=\/wp\/v2\/pages\/46\/revisions\/96"}],"wp:attachment":[{"href":"https:\/\/revdcoaching.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=46"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}